1. Acceptance of Terms

By accessing our website or visiting Arora Eye Hospital for consultation or treatment, you agree to comply with these Terms & Conditions.

2. Medical Disclaimer

  • The information provided on this website is for general informational purposes only.
  • It does not replace professional medical advice, diagnosis, or treatment.
  • Always consult a qualified doctor for medical concerns.

3. Appointments & Consultations

  • Appointments may be booked via phone, email, or website.
  • We request patients to arrive on time.
  • Delays may occur due to emergency cases or ongoing treatments.

4. Payments & Billing

  • All consultation, diagnostic, and treatment charges must be paid as per hospital policies.
  • Fees are subject to change without prior notice.
  • Payment may be accepted via cash, UPI, cards, or other available modes.

5. Cancellation & Refund Policy

  • Appointment cancellations should be made in advance.
  • Consultation fees are generally non-refundable once the service is provided.
  • Refunds, if applicable, will be processed as per hospital discretion.

6. Patient Responsibilities

Patients are expected to:

  • Provide accurate and complete medical information
  • Follow prescribed treatments and instructions
  • Maintain respectful behavior with staff and other patients
  • Not misuse hospital services or facilities

7. Privacy & Data Use

  • Patient information is handled in accordance with our Privacy Policy.
  • We take reasonable measures to protect your personal and medical data.

8. Limitation of Liability

  • Arora Eye Hospital is not liable for:
    • Any indirect or unforeseen complications arising from treatment
    • Patient non-compliance with medical advice
    • Technical issues on the website

Medical outcomes may vary from patient to patient.

9. Website Usage

  • Users agree not to:
    • Misuse the website or attempt unauthorized access
    • Upload harmful or malicious content
    • Violate any applicable laws

10. Intellectual Property

  • All website content (text, logo, images) is the property of Arora Eye Hospital.
  • Unauthorized use, reproduction, or distribution is prohibited.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on the website.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Fatehabad, Haryana.

13. Contact Information

For any queries regarding these Terms & Conditions:

Arora Eye Hospital
📍 Near Papiha Park, Model Town, Fatehabad
📧 drjaskeeratarora@gmail.com
📞 +91 94163-12989

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